Refund Policy
At Rajasthan Cab Holidays, we strive to provide excellent service and ensure our clients have a memorable travel experience. However, we understand that circumstances can change, and we have established the following refund policy to address such situations:
1. Hotel Reservations
- Cancellation by Customer:
- More than 30 days before check-in: Full refund of the booking amount.
- 15-30 days before check-in: 50% refund of the booking amount.
- Less than 15 days before check-in: No refund.
- Cancellation by Rajasthan Cab Holidays: In the rare event that we need to cancel your reservation due to unforeseen circumstances, we will provide a full refund or offer alternative accommodation options.
2. Cabs and Bus Services
- Cancellation by Customer:
- More than 24 hours before the scheduled service: Full refund of the booking amount.
- Less than 24 hours before the scheduled service: 50% refund of the booking amount.
- No-show: No refund.
- Cancellation by Rajasthan Cab Holidays: If we need to cancel your service due to any operational issues, we will offer a full refund or arrange alternative transportation.
3. Customized Tour Itineraries
- Cancellation by Customer:
- More than 30 days before the tour start date: Full refund of the advance payment.
- 15-30 days before the tour start date: 50% refund of the advance payment.
- Less than 15 days before the tour start date: No refund of the advance payment.
- Cancellation by Rajasthan Cab Holidays: If we must cancel or significantly alter your tour due to unforeseen circumstances, we will offer a full refund or work with you to reschedule the tour or provide alternative options.
4. General Terms
- Refund Process: Refunds will be processed to the original method of payment within 7-10 business days of cancellation.
- Non-Refundable Fees: Certain non-refundable fees, such as booking charges or third-party service fees, may apply and are not subject to refund.
- Force Majeure: In cases of force majeure (e.g., natural disasters, political unrest), refunds may be subject to the terms set by third-party service providers.
For any queries or to request a refund, please contact our customer service team at ( +91 90247 30390 ) This number.
